Contact

Talk to a human.

Every message is read and answered by the team that runs the gateway. No ticket black holes.

Support

Account, billing, and technical questions: support@linka.ink. We typically reply within one business day, often faster.

Company

Linka is operated by Little Random Ventures Ltd, registered in the United Kingdom. For legal notices, email support with the subject line "Legal".

Volume & partnerships

Planning top-ups above $2,000, need higher rate limits, or want to discuss a partnership? Email support with the subject line "Volume" and we will get you set up.

Before you write

Including these details up front lets us resolve most issues in one reply:

  • The email address on your Linka account
  • Your API key prefix (first 12 characters, e.g. sk-linka-a1b2 — never send the full key)
  • Request IDs from the response headers for any failed calls
  • For billing issues: the top-up date and amount, and the last four digits of the card

Faster self-serve

Most questions are answered in the docs and policies:

  • Documentation — quickstart, endpoints, error codes, rate limits
  • Pricing — prepaid credits, per-model rates, volume bonuses
  • Refund policy — unused credits refundable within 14 days
  • Model catalog — every model, context window, and rate